Recognition & Partnerships Coordinator (Hybrid)

International Baccalaureate; Washington (District of Columbia); Hybrid; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

Retirement 401k Plan

Paid Parental Leave

Life assurance 4x annual salary

Employee Assistance Program

Flexible work arrangements

Health and wellness schemes

Excellent professional development

Job summary

International Baccalaureate (IB) in Washington, DC, is seeking a Recognition Coordinator for a fixed-term, one-year position. The role supports the IT-enabled recognition workflow for universities and IB partner schools, delivering strong customer service and data integrity.

You will work in a hybrid setup, collaborating with the Global Development and Recognition teams to maintain up‑to‑date recognition statements and reports, enabling efficient processing of transcripts and partnerships.

Qualifications

• Minimum of a Bachelor's degree in a related field with 3–6 years of relevant experience.
• Proven experience communicating with multiple stakeholders.
• Ability to focus and work within a high‑performing team.
• Coordinate and maintain enduring partnerships and cooperate across the organization.
• Strong data management, reporting, and clear communication skills.

Responsibilities

• Delivering excellent customer service to universities and IB world schools.
• Solving university and school queries related to relevant IT systems.
• Maintaining and proactively improving data quality in the database.
• Convincing universities to switch to electronic transcripts and reduce costs.
• Developing and running reports to identify data errors.
• Updating user guides and publications to reduce failure demand.
• Ensuring timely communications with universities.
• Identify IT system improvements and work with IB IT to implement changes.
• Support the Business Lead on the Recognition Statements project.
• Collaborate with regional teams to maintain up‑to‑date recognition statements.

Skills

Stakeholder communication

Data management

Report writing

Team collaboration

Partnership development

Education

Bachelor's degree in communications, education, business or related field

Job description

International Baccalaureate (IB) in Washington, DC, is seeking a Recognition Coordinator for a fixed-term, one-year position. The role supports the IT-enabled recognition workflow for universities and IB partner schools, delivering strong customer service and data integrity.

You will work in a hybrid setup, collaborating with the Global Development and Recognition teams to maintain up‑to‑date recognition statements and reports, enabling efficient processing of transcripts and partnerships.