Recertification Specialist — Affordable Housing Growth & Benefits

Independent Management Services; Akron (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employer paid health and dental

Voluntary insurance options

401(k) with employer matching

Generous paid time off and training

Identity Theft protection

Job summary

Independent Management Services in Akron, OH is seeking a qualified property management professional to handle occupancy, leasing, income verification, and annual recertifications. The role requires strong communication, reliability, and attention to detail to ensure timely move-ins and responsive resident service.

The candidate will manage administrative tasks, coordinate with the Site Manager, and support a growing, nationwide portfolio of affordable and workforce housing communities.

Qualifications

• Sales-minded professional with attention to detail and strong verbal/written communication.
• Excellent follow-up skills via telephone or email correspondence.
• Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
• Knowledge of REAC and MOR compliance.
• Proficiency with Paycom software and Microsoft Office suite preferred.
• Experience with RealPage OneSite preferred.

Responsibilities

• Occupancy, marketing, leasing, and resident verification procedures.
• Collect information from residents for eligibility screening, rent calculation, and income verification.
• Initial and annual recertification of income for residents.
• Complete unit inspections prior to move in/out and ensure units are ready for occupancy within deadlines.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while maintaining professionalism.
• Administrative support tasks such as filing, typing, answering telephones, and data entry.

Skills

Sales oriented

Attention to detail

Verbal communication

Written communication

Follow-up skills

Tax Credit Compliance

HUD Section 8 knowledge

REAC/MOR compliance

Paycom

Microsoft Office

RealPage OneSite

Attendance and reliability

Tools

Paycom

Microsoft Office

RealPage OneSite

Job description

Independent Management Services in Akron, OH is seeking a qualified property management professional to handle occupancy, leasing, income verification, and annual recertifications. The role requires strong communication, reliability, and attention to detail to ensure timely move-ins and responsive resident service.

The candidate will manage administrative tasks, coordinate with the Site Manager, and support a growing, nationwide portfolio of affordable and workforce housing communities.