Recertification Specialist - Affordable Housing Apartment Community

Independent Management Services; Akron (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employer paid health and dental

Voluntary insurance options

401(k) with employer matching

Generous paid time off and training

Identity Theft protection

Job summary

Independent Management Services in Akron, OH is seeking a qualified property management professional to handle occupancy, leasing, income verification, and annual recertifications. The role requires strong communication, reliability, and attention to detail to ensure timely move-ins and responsive resident service.

The candidate will manage administrative tasks, coordinate with the Site Manager, and support a growing, nationwide portfolio of affordable and workforce housing communities.

Qualifications

• Sales-minded professional with attention to detail and strong verbal/written communication.
• Excellent follow-up skills via telephone or email correspondence.
• Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
• Knowledge of REAC and MOR compliance.
• Proficiency with Paycom software and Microsoft Office suite preferred.
• Experience with RealPage OneSite preferred.

Responsibilities

• Occupancy, marketing, leasing, and resident verification procedures.
• Collect information from residents for eligibility screening, rent calculation, and income verification.
• Initial and annual recertification of income for residents.
• Complete unit inspections prior to move in/out and ensure units are ready for occupancy within deadlines.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while maintaining professionalism.
• Administrative support tasks such as filing, typing, answering telephones, and data entry.

Skills

Sales oriented

Attention to detail

Verbal communication

Written communication

Follow-up skills

Tax Credit Compliance

HUD Section 8 knowledge

REAC/MOR compliance

Paycom

Microsoft Office

RealPage OneSite

Attendance and reliability

Tools

Paycom

Microsoft Office

RealPage OneSite

Job description

Job Details: Job Location: SPRING HILL PHASE II - Akron, OH, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, Independent Management Services is a full-service property management and marketing firm, specializing in the revitalization of under-managed multifamily housing developments. Since our founding in 1989, we have expanded our nationwide presence to include over 100 sustainable communities in 11 states focusing exclusively in the affordable and workforce housing sectors. However, our total breath of experience also includes market rate and commercial property management.

We offer competitive salaries commensurate with experience and a comprehensive benefit package. We intend to build a team of individuals, who are self-motivated, willing to learn and grow with our firm. We progressively uphold a professional management team to serve our clients, enhancing our management skills and capabilities. Your progress, training, experience, motivation, attitude, and goals may create many possibilities for career opportunities with our company. If you have superior attention to detail with outstanding communications skills and enjoy a challenging fast pace environment.

Responsibilities

• Occupancy, marketing, leasing, and resident verification procedures.
• Collect information from residents for eligibility screening, rent calculation, and income verification.
• Initial and annual recertification of income for residents.
• Complete unit inspections prior to move in/out and ensure units are ready for occupancy within deadlines.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while always maintaining a professional demeanor.
• Administrative support tasks such as filing, typing, answering telephones, and data entry.
• Reports directly to the Site Manager.

Job Qualifications

• Sales-minded individual with attention to detail and strong verbal/written communication skills.
• Excellent follow-up skills via telephone or email correspondence.
• Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
• Knowledge of REAC and MOR compliance.
• Proficiency with Paycom software and Microsoft Office suite preferred.
• Experience with RealPage OneSite preferred.
• Demonstrated track record regarding work attendance and reporting to work timely.
• Must adhere to Federal Fair Housing Laws.

Qualifications

We offer a competitive salary plus benefits including:

• Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.
• Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
• 401(k) with above-average employer matching contribution.
• Generous paid time off package.Training and employee development program.
• Among many other employee benefits.