Recertification Specialist

Paths Building Services LLC; Lansdowne (MD); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental and vision options

Paid Time Off

12 Paid Company Holidays

Disability/Life Insurance

EAP

Job summary

Paths Building Services LLC in Maryland is seeking a Recertification Specialist to support tenant certification and daily property management at Lakeside Homes Holiday Heights. The role requires 2-3 years in affordable housing, strong verbal and written communication, and proficiency with Microsoft Office; Yardi Voyager experience preferred; bilingual Spanish a plus.

Responsibilities include scheduling interviews, reviewing verifications, calculating incomes and rents, maintaining waitlists, and

Qualifications

• Minimum 2–3 years of affordable housing related experience.
• Excellent verbal and written communication skills.
• Courteous and professional demeanor with all staff and applicants.
• Ability to manage multiple tasks efficiently.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Yardi Voyager experience preferred.
• Bilingual skills (Spanish) a plus.

Responsibilities

• Schedule and conduct resident certification interviews.
• Request and review third-party verifications and applicant documents.
• Calculate income, assets, and expenses for certifications.
• Communicate with residents to collect updated documents.
• Review files for HUD/HPD compliance.
• Maintain waitlists and process applications.
• Handle daily property operations tasks and respond to inquiries.
• Process initial, annual, and interim recertifications and rent calculations.
• Identify income discrepancies and rent adjustments.
• Assess Section 8 eligibility and LIHTC guidelines.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Tools

Yardi Voyager

Microsoft Office

Outlook

Job description

Recertification Specialist

Paths is a full-scale, vertically integrated affordable housing developer, builder, and operator. Since 2004, the Paths team has created and preserved high-quality, affordable housing across the U.S. that enhances communities and helps residents build better lives. With over 16,000 units across 13 states under management and more than 600 employees, Paths manages a suite of capabilities spanning the entire property life cycle, including development, construction, property management, maintenance, and security.

Summary/Objective:

The Recertification Specialist position provides administrative support to our Property Managers pertaining to the tenant certification/recertification process and daily property management responsibilities.

Essential function/Responsibilities: duties include but are not limited to the following

• Scheduling and conducting resident certification interviews
• Requesting third-party verifications, reviewing resident-provided information for accuracy and completeness
• Calculating income, assets, and expenses based on information obtained
• Contacting residents to collect updated documents needed for the recertification process
• Review of tenant files to ensure compliance with applicable government regulations
• Assist in maintaining property waitlist and regular entry of applications
• Assist with daily operational functions of the property including but not limited to, assisting residents, answering the phones, creating and closing work orders, and posting rent checks
• Assist with other duties as assigned
• Process initial, annual, and interim recertifications and calculate retroactive rent while conforming to HUD regulations and HPD guidelines
• Calculate rents for annual and interim recertification
• Identify households with income reporting discrepancies and identify rent-adjustments
• Review applicant files and determine Section 8 eligibility
• Follow LIHTC and Section 8 guidelines

Requirements:

• Minimum 2-3 years of affordable housing related experience, preferred
• Experience in managing multiple tasks efficiently
• Possess excellent verbal and writing skills
• Ability to maintain a courteous and professional demeanor at all times
• Ability to interact effectively with applicants, tenants and with all levels of staff and management
• Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook
• Yardi Voyager software experience preferred.
• Bilingual skills (i.e.: Spanish) is a plus

Pay Range: $20.00 - $23.00

Benefits:

• Medical Insurance: 100% of medical benefits paid for employees only
• Voluntary dental and vision plan options
• Bonus Eligible
• Paid Time Off
• 12 Paid Company Holidays
• Voluntary short-term disability, long-term disability, life insurance, dependent coverage
• Voluntary accident insurance, critical Illness insurance, and hospital indemnity Insurance
• Employee Referral Program
• Employee Assistant Program (EAP)

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Recertification Specialist

Number of Openings 1

Location Lakeside Homes Holiday Heights

This position is currently accepting applications.