Certification Specialist

HRI Properties; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Competitive Pay

Paid Time Off & Holidays

Career Growth & Learning

Team Culture & Perks

Job summary

HRI Properties is seeking a Compliance Certification Specialist for our HRIM team in New Orleans to manage move-in files, conduct interviews, complete background checks, and coordinate third-party verifications. You will prepare documentation for lease and certification signing and ensure timely processing.

Ideal candidates have strong regulatory experience, attention to detail, and the ability to multitask in a fast-paced environment. Some weekend hours may be required as part of this role.

Qualifications

• Compliance experience in the related industry.
• Ability to operate on a deadline-driven schedule and prioritize various tasks.
• Ability to work in a high-volume and fast-paced environment.
• Excellent verbal and written skills.
• Ability to comply with regulatory agreements and possess critical thinking, evaluation, and analytical skills.
• Knowledge of LIHTC, HOME, and HUD programs is a plus. Compliance certification such as COS or HCCP is preferred.
• Availability to work some weekends and extended hours.
• Self-starter who can effectively multitask.

Responsibilities

• Process all recertifications and interims by conducting household interviews and ensuring all information is correctly listed and documented on recertifications.
• Obtain third-party verifications, track responses, and submit files for approval.
• Prepare files appropriately for lease and certification signing.
• Begin processing the recertification 120 days before the recertification effective date.
• Send annual recertification notices to tenants and follow up as required until recertification is completed, which includes conducting home visits.
• Ensure that all recertifications are completed at least 30 days before lease expiration.
• Maintain digital and paper files so they are always properly maintained.
• Maintain accurate, up-to-date status of transfer waiting lists and eviction tracker.
• Upload/enter all required information in Yardi and Elite, HANO’s public housing monitoring system.
• Track unit inspections and be available to conduct unit inspections as needed.
• Assist property staff with answering property phone lines.
• Create work orders when a resident notifies your office of maintenance issues.
• Perform other duties as assigned.

Skills

Compliance experience

Deadline-driven scheduling

High-volume environment

Excellent verbal & written skills

Regulatory compliance knowledge

LIHTC/HOME/HUD knowledge

Weekend & extended hours availability

Self-starter & multitasking

Job description

About HRI Properties

Established over thirty-five years ago in New Orleans, Louisiana, HRI Properties (HRI) is a full‑service real estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated and has expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management.

About HRI Management, LLC (HRIM)

HRIM is the multi‑family property management entity within HRI Properties. It manages a diverse portfolio of fifty‑three multi‑family developments, consisting of five thousand units that offer luxury, affordable, and mixed‑income living opportunities. HRIM also manages over two hundred thousand square feet of office/retail space in a five‑state area for HRI Properties, HRI Communities, and third‑party property owners.

At HRIM, our long‑term track record of success is attributable to our associates and their impact on the communities we manage. Our team is as diverse and unique as our property portfolio mix, and we are proud to have one of the highest employee tenure records in our industry. We welcome and embrace all ethnicities, cultures, ages, and lifestyles, and hire individuals who can choose where they want to work, creating a flexible work environment.

Position Summary

The Certification Specialist is responsible for processing all applicant files for move‑in by conducting household interviews, ensuring all information is correctly listed and documented on the application, completing background screenings, obtaining third‑party verifications, tracking responses, submitting for approval, and preparing files appropriately for lease and certification signing.

Job Responsibilities

• Process all recertifications and interims by conducting household interviews and ensuring all information is correctly listed and documented on recertifications.
• Obtain third‑party verifications, track responses, and submit files for approval.
• Prepare files appropriately for lease and certification signing.
• Begin processing the recertification 120 days before the recertification effective date.
• Send annual recertification notices to tenants and follow up as required until recertification is completed, which includes conducting home visits.
• Ensure that all recertifications are completed at least 30 days before lease expiration.
• Maintain digital and paper files so they are always properly maintained.
• Maintain accurate, up‑to‑date status of transfer waiting lists and eviction tracker.
• Upload/enter all required information in Yardi and Elite, HANO’s public housing monitoring system.
• Track unit inspections and be available to conduct unit inspections as needed.
• Assist property staff with answering property phone lines.
• Create work orders when a resident notifies your office of maintenance issues.
• Perform other duties as assigned.

Required Skills / Abilities

• Compliance experience in the related industry.
• Ability to operate on a deadline‑driven schedule and prioritize various tasks.
• Ability to work in a high‑volume and fast‑paced environment.
• Excellent verbal and written skills.
• Ability to comply with regulatory agreements and possess critical thinking, evaluation, and analytical skills.
• Knowledge of LIHTC, HOME, and HUD programs is a plus. Compliance certification such as COS or HCCP is preferred.
• Availability to work some weekends and extended hours.
• Self‑starter who can effectively multitask.

Physical Requirements

• Prolonged periods sitting at a desk, working on a computer, standing, walking, conducting tours, and meeting with tenants.
• Must be able to lift, carry, position, or move up to 20 lbs. at a time.
• Requires manual dexterity with normal hand/finger movement and coordination.
• Ability to walk for long periods, including climbing flights of stairs in various weather conditions.

Benefits

We don’t just offer a job—we offer a lifestyle! Join our team and enjoy amazing perks that make work‑life balance a reality.

• Comprehensive Health Coverage – Medical, dental, and vision because your well‑being matters.
• Competitive Pay – We reward hard work with generous compensation.
• Paid Time Off & Holidays – Plenty of time to relax, recharge, and enjoy life outside of work.
• Career Growth & Learning – Training, mentorship, and tuition assistance to help you grow.
• Team Culture & Perks – Team events, wellness programs, employee discounts, and more!

Equal Opportunity Employer

EOE/M/F/Vet/Disabled