Receptionist - Team Leader

Johns Hopkins Medicine; Glen Burnie (MD); On-site; USD 25,000 - 32,000; Full time

Job summary

Johns Hopkins Medicine is seeking a receptionist for Johns Hopkins Community Physicians in Glen Burnie, MD. The role includes greeting patients, providing information, and coordinating with departments to support daily operations.

Responsibilities include handling paperwork, updating patient records, collecting co-pays, scanning documents, answering phones, and scheduling appointments, along with chart prep and follow-ups as needed.

Qualifications

• Minimum of high school diploma or possession of GED required.
• Minimum of one (1) year’s experience in a medical health setting preferred.

Responsibilities

• Greet patients and provide information.
• Notify staff of patient arrivals and coordinate with departments.
• Complete paperwork accurately and update patient information.
• Collect co-pays, scan documents, and maintain waiting area.
• Answer phones and schedule appointments.
• Chart prep and referral follow-ups; organize daily work and balances.

Skills

Greeting patients

Phone etiquette

Administrative support

Education

High school diploma or GED

Job description

Job Details

• Requisition #: 676835
• Location: Johns Hopkins Community Physicians, Glen Burnie, MD 21060
• Category: Clerical and Administrative Support
• Schedule: Day Shift
• Employment Type: Full Time

Johns Hopkins Regional Physicians (JHRP) was created to support community providers delivering health care in locations convenient to patients. JHRP providers and patients benefit from Johns Hopkins Medicine's (JHM) renowned faculty, practices and technological infrastructure. Participating practices receive quality and other oversight by the Johns Hopkins Health System. We provide a framework of centralized services that physicians need to deliver the best care to patients in their own communities.

What Awaits You?

• Career growth and development opportunities
• A diverse and collaborative working environment
• An excellent compensation package!

Summary:

This is a receptionist position with responsibility for greeting patients, providing information, communicating with departments and performing a variety of secretarial duties. ENTAA Care, a practice pod of Johns Hopkins Regional Physicians LLC.

Supports daily office operations by greeting patients, providing instructions, and notifying staff of arrivals. Responsibilities include completing paperwork accurately, updating patient information, collecting co-pays, scanning documents, maintaining the waiting area, answering phones, and scheduling appointments. The role also includes chart prep, referral follow-ups, organizing daily work, collecting balances, and balancing accounts.

Minimum Qualifications:

• Minimum of high school diploma or possession of GED required.
• Minimum of one (1) years' experience in a medical health setting preferred.

Salary Range:

Minimum 18.50/hour - Maximum 23.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.