Medical Office Assistant I - McLean

Johns Hopkins Medicine; Arlington (VA); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Vision insurance

Paid time off

Paid holidays

Tuition assistance

Retirement plan with employer contrib

Health & Wellness programs

Job summary

Johns Hopkins Community Physicians in McLean, VA, is hiring a Medical Office Assistant for a full-time, day-shift role. You will schedule appointments, process refills and referrals, check in/out patients, and handle insurance verification in a busy outpatient setting.

Applicants should have a high school diploma or GED and at least 2 years in healthcare or customer service. EPIC experience is a plus, and training for security access will be provided.

Qualifications

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!
• Ability to successfully pass all required training to obtain security access to perform role.

Responsibilities

• Provide excellent customer service to patients in general surgery.
• Receive incoming and make outbound calls to schedule appointments, process prescriptions, referrals, and messages for providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Work in the EPIC queue and in-basket.
• Verify insurance and collect demographics.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma or GED

Tools

EPIC

Job description

vision insurance, paid time off, paid holidays, tuition assistance

Location: Johns Hopkins Community Physicians,
McLean,
VA

Category: Clerical and Administrative Support

Schedule: Day Shift

Employment Type: Full Time

At Johns Hopkins Community Physicians (JHCP), we bring Johns Hopkins Medicine to our communities. With more than 40 locations throughout Maryland, Virginia, and Washington DC, we have opportunities for you to join our amazing team of healthcare professionals, right in your neighborhood. You don't have to travel far to find your next great opportunity! Make it happen at Hopkins!

What awaits you:

• Great schedule! Full-time (40 hours/week), Monday-Friday in McLean, Virginia.
• Retirement Savings Plan w/employer contribution
• Paid Time off & Paid holidays
• Employee and Dependent Tuition assistance benefits
• Refer a friend to Johns Hopkins, opportunity to earn $$$
• Health & Wellness programs and more!

As a Medical Office Assistant for Johns Hopkins Community Physicians, you'll:

• Provide excellent customer service to our patients in general surgery at Johns Hopkins Community Physicians.
• Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Work in the EPIC queue and in-basket.
• Verify insurance and collect demographics.

What You'll Need to be Successful:

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!
• Ability to successfully pass all required training to obtain security access to perform role. Includes, but not limited to: Electronic medical record training, Insurance training-foundations, government and commercial.

Salary Range: Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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