Receptionist - State Farm Agent Team Member Edmond - OK

Thomas Webber - State Farm Insurance Agent; Edmond (OK); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k) matching

Job summary

Thomas Webber - State Farm Agent in Edmond, OK is seeking a Receptionist - State Farm Agent Team Member to deliver friendly, professional service to customers in person and by phone. You will greet visitors, schedule appointments, manage inquiries, maintain records, and support the team with administrative tasks.

The ideal candidate has prior receptionist or customer service experience, strong communication and organizational skills, and is comfortable discussing insurance options with clients.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Multitasking

Sales conversations

MS Office

CRM systems

Job description

Full Time in Edmond - OK

• Opportunity for advancement
• Paid time off
• 401(k) matching

ROLE DESCRIPTION

Thomas Webber - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $36,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.