Receptionist - State Farm Agent Team Member

State Farm Agent; Hephzibah (GA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Health benefits

Two weeks of vacation to start

Casual Fridays

Team-building events

Structured training programs

Job summary

A leading insurance agency in Hephzibah, GA is looking for a dedicated Receptionist - State Farm Agent Team Member. The ideal candidate will be organized, detail-oriented, and ready to contribute positively. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Candidates with prior customer service experience and strong communication skills are encouraged to apply. The agency offers competitive compensation along with a supportive work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills are essential.
• Organizational skills and ability to multitask effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in conversations with prospective and existing customers.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Overview

About Our Agency: I opened my agency in July 2001 after spending 10 years as a State Farm Auto Claims Manager, bringing strong technical experience and a people-first leadership style into agency ownership. Today, our team includes six members, many of whom have been with the office for 20+ years, creating a stable, experienced, and supportive environment.

Our agency is located three miles from Fort Gordon and operates as a military-supportive agency with many team members who share that background. We are a relationship-driven organization built on loyalty, trust, and stability.

We offer a strong benefits package that includes a Simple IRA, health benefits, two weeks of vacation to start, casual Fridays, team-building events, and structured training programs to support long-term success.

Our culture emphasizes growing together—seeking candidates who want more than a job, contribute to the team, and potentially retire with us.

Role Description

Eddie Bussey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 - $40,000.00 per year

Additional Information

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.