Customer Relations Representative - State Farm Agent Team Member

Dennischaumont; Edmond (OK); On-site; USD 25,000 - 500,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Profit sharing

Training & development

Job summary

An insurance agency in Oklahoma is seeking a Customer Relations Representative to enhance client experiences and support agency growth. The successful candidate will manage customer inquiries, maintain records, and assist in retention strategies. Ideal candidates should possess strong communication and problem-solving skills, with an emphasis on providing excellent customer service. This position offers competitive compensation and opportunities for advancement in a supportive environment.

Qualifications

• Strong communication and problem-solving skills are essential for success.
• Customer service experience is preferred to meet client needs.
• Ability to handle high-stress situations calmly is crucial.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain and update client records as necessary.
• Assist in implementing customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Experience in customer service

Calm under high-stress situations

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Edmond, OK

• Opportunity for advancement
• Profit sharing

Benefits

• Competitive salary
• Opportunity for advancement
• Profit sharing
• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative with Dennis Chaumont Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $25,000.00 - $500,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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