Receptionist - State Farm Agent Team Member

Randy Wagner - State Farm Agent; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Randy Wagner - State Farm Agent in Cincinnati is seeking a friendly Receptionist Team Member to join our office. The role focuses on greeting clients, handling inquiries, scheduling, and maintaining accurate records while delivering exceptional service.

The ideal candidate is organized, has strong communication skills, and is comfortable discussing insurance products with customers. Experience in customer service and basic computer skills are preferred; training and advancement opportunities are

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2005 and currently lead a team of six. Before becoming a State Farm agent, I worked in factory automation and industrial sales before deciding to pursue the opportunity to own my own business. I'm an Ohio State graduate, and insurance truly runs in the family - my wife is an independent insurance agent, and our son works alongside her.

We believe in creating a workplace where people enjoy coming to work and feel supported. Our agency has a fun, family-oriented atmosphere, and I believe in giving my team the freedom to succeed without micromanaging.

Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding hard work while providing opportunities for long-term success.

I'm looking for someone who is competitive, outgoing, and motivated to succeed. If you have a can-do attitude, enjoy learning, and are driven by the opportunity to grow your career and maximize your earning potential, we'd love to have you on our team.

ROLE DESCRIPTION:

Randy Wagner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.