Receptionist - State Farm Agent Team Member

Mark Marshall - State Farm Agent; McMinnville (OR); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Marshall - State Farm Agent is seeking a Receptionist to support daily operations, greet customers, manage calls, schedule appointments, and maintain records in a friendly, professional environment.

The ideal candidate is highly organized, detail-oriented, and eager to learn about insurance options, with a readiness to engage in sales conversations and contribute to a positive team atmosphere. This is a frontline role with opportunities for advancement.

Qualifications

• Experience in receptionist or customer service roles.
• Strong verbal and written communication abilities.
• Organized and capable of multitasking efficiently.
• Comfortable discussing insurance options with customers.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and by phone and direct them to team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Job description

Benefits:

• License reimbursement


• Bonus based on performance


• Competitive salary


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

Mark Marshall - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.