Receptionist - State Farm Agent Team Member

Talentify; Washington (Washington County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Britney Hollick is seeking a motivated Receptionist to join the team. You will greet customers, manage scheduling, and handle inquiries while supporting daily office operations in a friendly, professional environment.

Ideal candidates are organized, customer-focused, and comfortable discussing insurance options. This role offers clear advancement opportunities and a collaborative culture focused on service, learning, and helping clients protect what matters.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I’ve been in the insurance business for 10 years, and my family has been part of the industry for more than 67 years. Today, our agency includes a team of eight and continues to grow with a strong focus on professionalism, service, and long-term career development.

I hold a bachelor’s degree in Economics from Penn State University and a CLU designation, and I’m licensed across multiple states in property and casualty, life and health, annuities, and financial services. Our office was also recognized as a 2026 Top 3 “Best of the Best” insurance agency in Southwest Pennsylvania.

Community involvement is a big part of who we are. I serve as President of the Bethel Park Community Foundation and Treasurer of the Bethel Park Public Library Board, and we regularly participate in local events, youth sports sponsorships, and initiatives like Washington, PA’s Kids Fest and Bethel Bounty.

Our culture is team-oriented, customer-focused, and built around continuous learning and professional growth. We believe in helping people protect what they have while also planning for the future, and that mission guides everything we do.

For our team, we offer career development opportunities, tuition reimbursement, a paid lunch hour, regular team lunches, advancement paths, and chances to get involved in the community. If you’re looking for a professional, growth-focused environment where you can build a long‑term career while making an impact, this could be the right fit for you.

ROLE DESCRIPTION: Britney Hollick - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.