Receptionist - State Farm Agent Team Member

Andy Mohn - State Farm Agent; Waconia (MN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Andy Mohn - State Farm Agent is seeking a receptionist to join a friendly, growth‑minded team. You will greet customers, route calls, manage appointments, and support daily administrative tasks while learning the insurance business.

This role offers a flexible schedule, health insurance, and a Simple IRA, with paid time off and opportunities for advancement as you build a career with our agency. If you are organized, customer‑focused, and eager to grow, apply today and help us serve our

Qualifications

• Previous receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Microsoft Office

CRM software

Tools

CRM systems

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2021 and currently lead a team of three. I spent two years as a State Farm team member before being offered the opportunity to open my own agency - a dream I've had since high school. My wife and I have five kids, and you'll usually find us at a soccer field, hockey rink, or playing pickleball together.

Giving back to the community is a big part of who we are. I serve on the local Chamber of Commerce Board and as a Chamber Ambassador, and our agency enjoys supporting youth athletics, golf outings, and other community events.

Our agency offers health benefits, a Simple IRA, flexible PTO, a strong commitment to work-life balance, and shortened office hours on Fridays. We believe in creating an environment where our team can succeed both professionally and personally.

Our culture is supportive, flexible, and growth-focused. I'm looking for someone with integrity who is self-motivated, hungry to succeed, and excited to make a positive impact on our customers and community.

ROLE DESCRIPTION:

Andy Mohn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.