Receptionist - State Farm Agent Team Member

Cynthia Shifflett; Virginia; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Cynthia Shifflett - State Farm Agent is seeking a dynamic Receptionist to join our Greene County office in Virginia. You will greet customers, manage appointments, and support daily operations. The role emphasizes excellent customer service, strong communication, and the ability to engage in sales conversations to identify insurance options.

Proficiency with Microsoft Office and CRM systems is encouraged. We offer a competitive salary, training and development, a Simple IRA, life insurance,

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational skills

Sales conversations

Microsoft Office / CRM

Tools

CRM systems

Microsoft Office

Job description

Full Time in Ruckersville - VA

• Simple IRA


• Life insurance


• License reimbursement


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2006 and currently lead a team of four. I've been with State Farm since 1994 and have worked in the insurance industry since 1989, giving me decades of experience helping customers protect what matters most. I'm a graduate of Bluefield College with a bachelor's degree and a proud grandmother who is excited to welcome another grandbaby soon.

I'm actively involved in our community as a member of the Greene County Chamber of Commerce and enjoy spending time at the local golf course. Building relationships and supporting our community are important parts of who we are.

Our agency offers group life insurance, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where our team can grow and enjoy a rewarding career.

Our culture is high-energy, close-knit, and fun. We genuinely enjoy working together and supporting one another every day. I'm looking for someone who is positive, dependable, caring, and motivated to succeed. If you're a go-getter who enjoys helping others and being part of a great team, we'd love to meet you.

ROLE DESCRIPTION

Cynthia Shifflett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $50,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none