Receptionist - State Farm Agent Team Member

State Farm Agent; Ruckersville (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

License reimbursement

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent is seeking a Receptionist to join our team in Ruckersville, VA. You will be the first point of contact for customers, handling inquiries, scheduling appointments, and maintaining records while identifying opportunities to discuss insurance options.

Ideal candidates will have receptionist or customer service experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM.

Responsibilities

• Greet customers in person and by phone.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage prospects and offer insurance options.
• Provide excellent customer service and follow up.
• Support team with administrative tasks.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

About Our Agency

I opened my agency in 2006 and currently lead a team of four. I've been with State Farm since 1994 and have worked in the insurance industry since 1989, giving me decades of experience helping customers protect what matters most. I'm a graduate of Bluefield College with a bachelor's degree and a proud grandmother who is excited to welcome another grandbaby soon.

Responsive recruiter

Benefits

• Simple IRA
• Life insurance
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2006 and currently lead a team of four. I've been with State Farm since 1994 and have worked in the insurance industry since 1989, giving me decades of experience helping customers protect what matters most. I'm a graduate of Bluefield College with a bachelor's degree and a proud grandmother who is excited to welcome another grandbaby soon.

I'm actively involved in our community as a member of the Greene County Chamber of Commerce and enjoy spending time at the local golf course. Building relationships and supporting our community are important parts of who we are.

Our agency offers group life insurance, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where our team can grow and enjoy a rewarding career.

Our culture is high-energy, close-knit, and fun. We genuinely enjoy working together and supporting one another every day. I'm looking for someone who is positive, dependable, caring, and motivated to succeed. If you're a go-getter who enjoys helping others and being part of a great team, we'd love to meet you.

Role Description

Cynthia Shifflett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $50,000.00 - $70,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Ruckersville, VA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.