Receptionist - State Farm Agent Team Member Ruther Glen - VA

Mattbrandtinsurance; Virginia; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Matt Brandt - State Farm Agent is seeking a Receptionist to join our team in Ruther Glen, VA. The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Our agency emphasizes exceptional customer service, efficient phone and appointment management, and opportunities for professional growth within a community-focused team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Telephone etiquette

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Full Time in Ruther Glen - VA

Replies within 24 hours

• Simple IRA


• Bonus based on performance


• Opportunity for advancement


• Paid time off

ABOUT OUR AGENCY

I opened my agency in 2011 and currently lead a team of six. Before becoming a State Farm agent, I spent four years as a State Farm team member in Florida. I'm a graduate of Southern Virginia University with a degree in Business Management and hold multiple insurance and financial services licenses. Outside of work, my wife and I enjoy spending time with our four children, playing sports, boating, being outdoors, and staying active in our church.

Serving our community is at the heart of what we do. Our agency proudly supports the Caroline County Chamber of Commerce, Caroline County Little League, Caroline County Public Schools, the Caroline County Sheriff's Office, and local social services programs. We also created two annual \"Lifting Up\" Scholarships to recognize local high school students who make a positive impact through kindness, leadership, and service.

Our agency offers paid and personalized training, a retirement plan, flexible scheduling, a fun team atmosphere, and excellent opportunities for professional growth. As an established, community-focused agency, we're committed to helping our team members build successful, long-term careers.

Our culture is positive, goal-oriented, and built on integrity. We work together to provide remarkable customer service while supporting one another's growth and success. I'm looking for someone with a positive attitude, strong character, and a desire to make a difference for our customers and community.

ROLE DESCRIPTION

Matt Brandt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.