Receptionist - State Farm Agent Team Member

Insuredintx; Richmond (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

A leading insurance agency in Richmond, TX is seeking a Receptionist - State Farm Agent Team Member to deliver exceptional customer service. The ideal candidate will be organized, detail-oriented, and committed to fostering a positive environment. Responsibilities include greeting customers, managing communications, and engaging in sales conversations. This role offers competitive compensation between $50,000 and $70,000 annually, alongside numerous benefits and a supportive work culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Strong interpersonal skills.

Responsibilities

• Greet customers warmly and manage calls.
• Schedule appointments and handle inquiries.
• Engage with customers to offer insurance options.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Richmond - TX

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2017 and is a close-knit team of five who value experience, discipline, and strong relationships. I’ve been in the insurance industry for 26 years and joined State Farm in 2012. Over the years, I’ve built this office on consistency, integrity, and a commitment to serving customers the right way. We stay active in the community by volunteering with the Rodeo for the past five years, supporting Meals on Wheels for seniors, and contributing to Easter Seals. Giving back is important to both me and our team. Our office offers flexibility with scheduled time off, team outings, team-building events, birthday lunches and gifts, and big milestone celebrations. When goals are met, we travel together. We also attend an annual conference, offer a Simple IRA, and pay for licensing up front. Our culture is family-oriented and very supportive of the family unit. We believe in discipline, strong work ethic, attention to detail, and high integrity. We’re looking for someone who is dependable, tech-savvy, and committed to doing things the right way. If you’re ready to grow in a supportive, experienced office that values both performance and family, this could be a great fit for you.

Role Description

Vahn Doctolero - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $50,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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