Receptionist - State Farm Agent Team Member

Insuredwithshon; Huntsville (AL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

Bonus based on performance

License reimbursement

Training & development

Flexible schedule

Job summary

State Farm Agent Team in Huntsville, AL is seeking a Receptionist - State Farm Agent Team Member to greet customers in person and over the phone, manage appointments, and support office communications. The ideal candidate is organized, detail‑oriented, with strong communication and customer service skills, comfortable with sales conversations, and proficient with Microsoft Office and CRM systems.

Compensation is $40,000–$50,000 per year, full‑time, with benefits including health insurance,

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

CRM proficiency

Tools

Microsoft Office

CRM systems

Job description

Full Time in Huntsville - AL

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• License reimbursement
• Training & development
• Competitive salary
• Flexible schedule

I opened my agency in 2015 and currently lead a team of three. Before becoming a State Farm agent, I worked as a physician recruiter and later as an Office Manager for a logistics company. I'm originally from Louisiana, graduated from the University of Louisiana Monroe with a degree in Speech Pathology, and come from a big family with seven siblings. Those experiences have shaped my passion for building relationships and serving others.

Giving back is an important part of our agency. I serve on the Black Chamber Board, participate in St. Jude fundraisers, and organize annual community events like food and coat drives. We believe in making a positive impact both inside and outside the office.

Our agency offers PTO, paid holidays, health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work‑life balance. We're proud to have earned more than 1,200 five‑star reviews by treating every customer like family.

Our culture is laid‑back, fun, and relationship‑focused. We don't believe customer interactions should feel transactional—we believe in building lasting relationships. I'm looking for someone who genuinely enjoys connecting with people and wants to make a difference in customers' lives every day.

Shon Henry - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to become a valued member of our team.

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $50,000.00 per year

Receptionist - State Farm Agent Team Member

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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