Receptionist - State Farm Agent Team Member

Laura Keim - State Farm Agent; Versailles (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Laura Keim - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers and manage calls, appointments, and office communications with a positive, organized presence.

The ideal candidate is customer-focused, detail-oriented, and comfortable discussing insurance options. Prior receptionist or customer service experience is preferred, along with basic computer skills. Join a team committed to training and work-life balance.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal abilities.
• Highly organized with multitasking capabilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:

I opened my agency in 2020 and currently lead a team of six. My State Farm journey began long before becoming an agent - I spent more than 20 years as a State Farm team member before completing the Agent Aspirant program and opening an agency of my own. That experience has given me a strong understanding of the business and, just as importantly, what it takes to build a successful and supportive team.

Outside of work, I’m married with three grown children and grandchildren, and I enjoy traveling, reading, and spending time with family. Being involved in our community is important to us. Our agency proudly sponsors events at local schools and participates in community events throughout the year, giving our team opportunities to support the families and organizations around us.

Our agency offers paid time off, paid major holidays, employer-paid vision and dental insurance, a 401(k), and a strong commitment to work-life balance. We want our team members to have a rewarding career while still having time for the people and priorities that matter outside of work.

Our culture is positive, supportive, and team-oriented. I’m looking for someone who is self-motivated, dependable, punctual, and approaches their work with integrity. Being coachable and maintaining a positive attitude are equally important. If you’re ready to learn, contribute, and be part of a team that works together to succeed, we’d love to meet you.

ROLE DESCRIPTION:

Laura Keim - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.