Receptionist - State Farm Agent Team Member

David Arce - State Farm Agent; Madison Heights (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Performance Bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

David Arce - State Farm Agent in Madison Heights is looking for a passionate Receptionist - State Farm Agent Team Member to enhance customer experiences. The ideal candidate will be organized, detail-oriented, and possess strong customer service skills to support our insurance team.

Your role includes greeting customers both in person and over the phone, managing appointments, and assisting with customer inquiries. If you're eager to grow within the insurance industry, we would love to have you join our team!

Qualifications

• Previous experience in a receptionist or customer service role.
• Effective communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

We are seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.