Customer Service Representative - State Farm Agent Team Member

Kristin Staropoli State Farm Insurance; Tigard (OR); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Kristin Staropoli State Farm Insurance is seeking a Customer Service Representative to join our Tigard, OR team. You will handle customer inquiries, assist with policy changes, and support claims processing, contributing to the agency’s growth and community outreach.

We value a customer‑focused, empathetic team member with strong communication, organization, and multitasking abilities. This full‑time role offers growth opportunities and a supportive team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail‑oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Tigard - OR

Replies within 24 hours

Benefits

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

Our agency opened in July 2023 and has grown to a strong team of 8 talented professionals. We are deeply rooted in the community and value honesty, integrity, open communication, and a team‑first mentality. We seek individuals who care deeply, are collaborative, detail‑oriented, organized, and bring a friendly, committed energy to the team.

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Kristin Staropoli – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $45,000.00 - $55,000.00 per year.