Receptionist - State Farm Agent Team Member

Mitchratzlaff; Dallas (OR); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A community-focused insurance agency in Dallas, OR, is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers and support office communications. The ideal candidate will be organized, detail-oriented, and skilled in customer service. Key responsibilities include managing scheduling, handling inquiries, and engaging customers. The role offers an annual salary of $48,000 to $60,000 along with benefits like a flexible schedule and health insurance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and organized individual.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Dallas, OR

Replies within 24 hours

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2004 and has grown into a team of 11 who work together in a supportive, close-knit environment. Before becoming an agent, I served as a Life Specialist with State Farm, worked as a consultant for a software company, and even spent time as an assistant basketball coach at George Fox University. As a second‑generation State Farm agent, helping people protect what matters most has always been part of my path.

I’m married with two adult sons and love spending time outdoors. Hunting, fishing, and learning about wildlife are some of my favorite ways to recharge. I’ve been a Dallas Rotarian since 2004 and strongly believe in the motto “service above self.” Staying involved in the community and giving back is a core part of who I am and how our agency operates.

Our team enjoys group life insurance, PTO, a paid day off on their birthday, and the chance to earn extra PTO and monetary bonuses through team goals and competitions. We offer a casual, relaxed environment with weekly meetings, personal and professional development, team outings, and fun team‑building activities. We also provide a Simple IRA and health benefits to support long‑term financial and personal well‑being.

Our culture is tight‑knit, fun‑loving, and built around the idea that “together we soar.” We’re looking for someone who is reliable, genuine, and committed—someone who can multitask, solve problems, and truly cares about helping others. If you’re looking for a supportive, team‑focused environment where you can grow and make a difference, this could be a great fit for you.

Role Description

Mitch Ratzlaff - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $48,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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