Multi-Line Representative - State Farm Agent Team Member

Malloryismyagent; Northern (KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Gym membership

Simple IRA

Aspirant Program opportunities

Paid time off

Opportunity for advancement

Bonus based on performance

Personal and professional development

Job summary

Mallory Pfingstler - State Farm Agent in Smithville, TN? is seeking a Multi-Line Representative to join a collaborative office focused on understanding client needs and delivering tailored product information.

The role supports relationship-building with customers across product lines and helps maintain office operations. Ideal candidates bring strong communication skills, organization, and a customer-service mindset.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization skills

Fast-paced environment

Customer service experience

Insurance licenses

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Smithville - TN

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

I opened my agency in 2021 and currently lead a team of four. Before becoming a State Farm agent, I worked as a Recruiter and Account Manager, experiences that helped me develop a passion for building relationships, developing talent, and helping others succeed.

I graduated from Belmont University, where I played Division I golf, and today my husband is a valued member of our agency team. Outside of work, I enjoy golfing, traveling, and spending time with our two sons.

Giving back to the community is important to me. I am actively involved with the local Chamber of Commerce, support Habitat for Humanity, and enjoy participating in initiatives that help strengthen and grow our community.

Our agency offers a gym membership, Simple IRA, Aspirant Program opportunities, and ongoing personal and professional development. Our culture is positive, hardworking, and team-oriented. I'm looking for someone who is outgoing, dependable, coachable, and enjoys helping others.

If you thrive in a collaborative environment and are looking for opportunities to grow your career while making an impact, we’d love to meet you.

Location Address Smithville, TN 37166

At Mallory Pfingstler - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $60,000.00 - $80,000.00 per year