Receptionist - State Farm Agent Team Member

Blake Waller - State Farm Agent; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Blake Waller - State Farm Agent in Chicago is looking for a dynamic individual to join their team as a Receptionist. This role involves greeting customers, managing appointments, and supporting administrative tasks while providing excellent customer service.

The ideal candidate should have previous experience in customer service, strong organizational skills, and be comfortable with sales conversations. Opportunities for advancement and a supportive work environment are part of the agency's ethos.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Customer service experience

Communication skills

Organizational skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About the Agency

Our agency was founded in 2025 by a former State Farm team member with eight years of experience. We emphasize a structured, supportive work environment and a strong commitment to customer service.

Role Description

We are seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. The ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.