Receptionist - State Farm Agent Team Member

Baxterbouchillon; Covington (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Baxter Bouchillon - State Farm Agent is a leading insurance agency seeking a dynamic Receptionist to join our team in Covington. We are focused on delivering exceptional service, greeting customers, scheduling appointments, and maintaining accurate records to support daily operations.

Our ideal candidate is organized, detail-oriented, and ready to contribute to a positive workplace. You’ll engage with clients, learn about insurance options, and enjoy a clear path for advancement within a

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1999 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in fire claims, but I always knew I wanted to follow in my father's footsteps as a second-generation State Farm agent. I'm a graduate of the University of Georgia and a proud parent of three adult children and grandparent to three wonderful grandchildren.

Our agency enjoys staying involved in the community through local events and believes that building strong relationships extends beyond serving our customers.

We offer health benefits, a Simple IRA, paid vacation, PTO, paid holidays, your birthday off, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team with the benefits and flexibility needed to build a rewarding, long-term career.

Our culture is built around a small, tenured team that enjoys working together and supporting one another. I'm looking for someone who is detail-oriented, driven, and excited to help take our agency to the next level. If you're looking for a stable team where your contributions truly make a difference, we'd love to meet you.

ROLE DESCRIPTION:

Baxter Bouchillon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.