Receptionist - State Farm Agent Team Member

State Farm Agent; Batavia (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Batavia is seeking a dynamic Receptionist to join their team. The role requires excellent communication and organizational skills, with a focus on providing top-notch customer service. Experience in customer service is preferred. The agency prides itself on a supportive work environment with opportunities for growth. Applicants should be self-motivated and eager to contribute positively to the team. Competitive salary ranges from $40,000 to $55,000 annually, with various benefits including flexible schedule and training.

Qualifications

• Previous experience in a receptionist or customer service role required.
• Comfortable engaging in sales conversations.
• Detail-oriented and committed to a positive workplace.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining records.
• Provide excellent customer service and follow up on needs.
• Support administrative tasks and projects.

Skills

Communication skills

Organizational skills

Multitasking abilities

Customer service experience

Basic computer skills

Job description

About Our Agency

At my agency, we take pride in creating a workplace that’s both rewarding and enjoyable. You’ll have the freedom of flexible PTO to keep a healthy work-life balance, plus monthly bonuses that recognize your hard work. We keep things lively with regular office sales competitions and complimentary team lunches, all while maintaining a close-knit, family atmosphere where everyone has your back.

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Mark Murphy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $55,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• We help customers with their insurance and financial services needs, including Life Insurance, Retirement Planning, Business Insurance, College Planning, and Health Insurance.
• I have been a State Farm agent since 2002.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a second generation State Farm agent.
• I am a proud graduate of Western Illinois University.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Bronze Tablet, and New Agent Program Qualifier

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.