Receptionist - State Farm Agent Team Member

Mickey Parker - State Farm Agent; Silver Spring (MD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Flexible schedule

Paid time off

License reimbursement

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

Mickey Parker - State Farm Agent in Silver Spring, Maryland is looking for a dedicated Receptionist to join our insurance team. The ideal candidate will be organized, detail-oriented, and eager to thrive in a supportive role within our established office.

As a Receptionist, you'll greet customers, manage communications, and assist in handling inquiries while contributing positively to our workplace culture. We offer benefits like health coverage and generous PTO, creating a balance between work and life.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Bilingual Spanish highly preferred.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and communications.
• Assist in maintaining customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Engaging in sales conversations

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency has been proudly serving the community since 1994 and is backed by decades of dedication, experience, and family legacy. As a second-generation State Farm agent — and now with my daughter also following in my footsteps — insurance and service run deep in our family. We’ve built a trusted, established office where relationships matter and teamwork drives success.

Our team includes seven full-time and one part-time member, many of whom have been with me for over two decades. That kind of tenure speaks volumes about the supportive, stable, and family-like culture we’ve built together. We’re also a dog-friendly office, home to four beloved boxers who add a little extra joy to the workday.

Community involvement is at the heart of what we do. We’ve proudly sponsored local youth sports teams for more than 40 years, reinforcing our commitment to giving back and helping others succeed.

We offer great benefits including a Simple IRA, health coverage, generous PTO, licensing reimbursement, and a strong focus on work-life balance.

We’re looking for motivated, opportunity-driven individuals who want to grow their skills, their income, and their career. If you’re a self-starter who’s ready to work hard, learn, and build something meaningful, you’ll thrive in our office.

Role Description

Mickey Parker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish highly preferred.