Receptionist - State Farm Agent Team Member

Luissanchezinsurance; Marysville (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Luis Sanchez - State Farm Agent is seeking a Receptionist - Team Member to join a small, collaborative agency. The role emphasizes welcoming clients, scheduling, and maintaining customer records while identifying opportunities to offer insurance options.

The ideal candidate is highly organized, detail-oriented, and dedicated to contributing to a positive workplace and excellent client service.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Microsoft Office

CRM systems

Bilingual Spanish

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency first opened its doors in 2008, and since then we’ve grown into a close-knit team of four dedicated professionals. I’ve been part of the State Farm family since 2003, starting as a team member and working my way up, and I now bring more than 22 years of industry experience to leading this agency. Before becoming an agent, I worked in sales, which helped me develop the relationship‑building and communication skills I now use every day to support both my team and our clients.

We pride ourselves on creating a welcoming, collaborative, and enjoyable work environment where team members feel valued and excited to come to work each day. Our office culture is focused on teamwork, dependability, and follow-through — we go the extra mile to ensure our clients receive exceptional service and feel supported in every interaction.

If you’re someone who thrives on building relationships, enjoys helping others, and wants to be part of a team where your contributions truly matter, this could be the perfect place for you.

ROLE DESCRIPTION:

Luis Sanchez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.