Receptionist - State Farm Agent Team Member

Celia Sandoval - State Farm Agent; Roswell (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Celia Sandoval - State Farm Agent in Roswell, GA is seeking a Receptionist - Team Member to join our energetic agency. You will greet guests, manage calls, and support daily operations.

The ideal candidate is organized, customer-focused, and comfortable discussing insurance options with clients in a bilingual Spanish-friendly environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Bilingual Spanish

Communication

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2014 and currently lead a team of five. Before becoming a State Farm agent, I earned my master's degree from Kansas State University and was a middle and high school Spanish teacher. My background in education has carried into how I lead my agency today, with a strong emphasis on coaching, development, and helping team members continue to grow.

Giving back is an important part of our agency culture. We're very involved with local schools through volunteering and donations, and we make it a priority to volunteer together as a team once or twice each year. We also participate in local marketing and community events, giving our team opportunities to build relationships with the people we serve.

Our agency offers health benefits, a 401(k), 80 hours of paid time off, paid State Farm holidays, employer-paid life and disability insurance, and an additional PTO day to celebrate your birthday. We also provide ongoing coaching, company-branded apparel, snacks and coffee in the office, and a team lunch every Friday.

Our culture is energetic, outgoing, and focused on working hard while enjoying the people around you.

ROLE DESCRIPTION:

Celia Sandoval - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.