Receptionist - State Farm Agent Team Member

Araceli Sandoval - State Farm Agent; West Chatsworth (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Araceli Sandoval - State Farm Agent is seeking a Receptionist to join our team. The role emphasizes welcoming clients, managing calls, and coordinating appointments to ensure smooth daily operations.

The ideal candidate will be organized, detail-oriented, and comfortable engaging in casual sales conversations to explore insurance options for customers. A supportive environment promotes growth, teamwork, and excellent client service.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations and identify opportunities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2017 after spending 25 years as a State Farm team member. That experience gave me a deep understanding of the business and a passion for helping customers and developing successful team members. I'm the proud parent of three children and grandparent of five grandchildren, and I love hiking, spending time outdoors, and making memories with my family.

Being involved in the local community is important to me, and I enjoy supporting and giving back whenever I can. Building strong relationships with both our customers and our community is a core part of who we are.

Our agency offers health benefits, PTO, licensing reimbursement, professional development, Team Hall of Fame recognition, opportunities for growth and advancement, and a strong commitment to work-life balance. We believe in celebrating success and investing in our team's future.

Our culture is supportive, encouraging, and growth-focused. I'm looking for someone who is coachable, outgoing, personable, and motivated to succeed. If you have a positive attitude, strong work ethic, and a genuine passion for helping others, we'd love to meet you.

ROLE DESCRIPTION:

Araceli Sandoval - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.