Receptionist - State Farm Agent Team Member

Bryan Lewis - State Farm Agent; Rogers (AR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryan Lewis - State Farm Agent in Rogers, Arkansas, is looking for a dedicated Receptionist - State Farm Agent Team Member to deliver excellent customer service. The role includes greeting customers, managing appointments, and engaging in sales conversations.

The ideal candidate will have strong communication skills and organizational abilities, with basic computer proficiency. This position offers a supportive, community-focused work environment and opportunities for growth within the team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills required.
• Ability to manage multiple tasks and stay organized.

Responsibilities

• Greet customers warmly and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Communication skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing paid by agency


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About Our Agency

Our agency opened in 2008 and currently has a team of nine. I’ve been with State Farm since graduating college, starting as a claims representative before opening my own agency. As a second‑generation agent, insurance is in my roots—my dad was also an agent. I’m a proud University of Arkansas graduate, a lifelong Northwest Arkansas resident, and someone who loves fishing, family time, and giving back through youth sports programs and local charity partnerships.

We offer flexible hours, 401(k), health benefits, and paid licensing. Our team culture is built on connection and trust—we do team outings, prioritize relationship‑building, and make sure every team member feels part of something bigger.

We’re looking for people who care about customers, are goal oriented, and bring some sales drive to the table. If you want to grow in a supportive, community‑focused environment with strong values and a fun team, this could be the right place for you.

Role Description

Bryan Lewis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.