Receptionist - State Farm Agent Team Member

Lphenry; Philadelphia (Philadelphia County); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Opportunity for advancement

Training & development

Optional licensing support

Job summary

Lori Henry State Farm in Lafayette Hill, PA is seeking a detail-driven Receptionist to be the first point of contact for customers. The ideal candidate should have strong communication skills and exceptional attention to detail. Key responsibilities include managing appointments, greeting customers, and providing administrative support in a friendly, professional office environment. Benefits include 401(k) matching, health insurance, and opportunities for advancement. This is a full-time in-office position with an hourly wage of $16.00 – $18.00.

Qualifications

• Strong written and verbal communication skills.
• Exceptional attention to detail and organizational ability.
• Ability to multitask and stay focused in a fast-paced environment.
• Professional, friendly, and dependable demeanor.
• Previous experience in receptionist, administrative, or customer service roles preferred.
• Comfort interacting with customers.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage scheduling and internal office communication.
• Handle inquiries and maintain accurate records.
• Deliver exceptional customer service.
• Support administrative tasks and maintain office organization.

Skills

Strong written and verbal communication skills

Exceptional attention to detail

Ability to multitask

Professional demeanor

Customer service experience

Basic computer proficiency

Tools

Microsoft Office

CRM systems

Job description

Receptionist – State Farm Agent Team Member

Full Time in Lafayette Hill – PA | In-Office

Overview

Lori Henry State Farm is looking for a polished, detail-driven Receptionist who thrives in a professional office setting and genuinely enjoys helping people. If you take pride in staying organized, communicating clearly, and being the person everyone can rely on, this role is for you.

As the first point of contact for our customers, you’ll shape their experience from the moment they walk through the door or call in—while also playing a key role in keeping daily operations running seamlessly behind the scenes.

We’re growing—and creating opportunity along the way. Our current office serves the 19444 area, and we’re excited to open a second location in 19119 in May 2026. As we expand across both locations, we’re looking for team members who want more than just a job—people who are excited about stability, development, and growing alongside a forward-moving agency.

Licensing Information

Insurance licensing is not required for this position. However, if you’re interested in expanding your career in the future, we’re happy to support and guide you through the licensing process when you’re ready.

Responsibilities

• Greet customers warmly—in person and over the phone—and direct them appropriately
• Manage scheduling, appointments, and internal office communication
• Handle incoming inquiries and maintain accurate customer records
• Support conversations with prospective and existing customers, ensuring they’re connected to the right team members
• Deliver exceptional customer service and assist with follow-ups as needed
• Provide administrative support, including data entry and special projects
• Help maintain a clean, organized, and professional office environment

Qualifications

• Strong written and verbal communication skills
• Exceptional attention to detail and organizational ability
• Ability to multitask and stay focused in a fast-paced environment
• Professional, friendly, and dependable demeanor
• Previous experience in receptionist, administrative, or customer service roles preferred
• Comfort interacting with customers and supporting basic sales-related conversations
• Basic computer proficiency, including Microsoft Office and CRM systems

Benefits

• 401(k) matching
• Health insurance
• Paid time off
• Opportunity for advancement
• Training & development
• Optional licensing support for future career growth

Compensation

$16.00 – $18.00 per hour

Equal Opportunity Employer

Lori Henry State Farm is an Equal Opportunity Employer. We are committed to fostering an inclusive environment for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.