Receptionist - State Farm Agent Team Member

Timpeiffer; Camp Hill (Cumberland County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA with employer match

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Camp Hill, PA is seeking a highly organized Receptionist - State Farm Agent Team Member. This role involves greeting customers, managing appointments, and providing excellent customer service. Ideal candidates will have customer service experience, strong communication skills, and a willingness to engage in sales. The agency offers competitive compensation and a supportive team environment, fostering professional growth and advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Detail-oriented and highly organized.
• Committed to excellent customer service.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Bilingual Spanish preferred

Job description

Full Time in Camp Hill, PA

Compensation $40,000.00 - $55,000.00 per year

Benefits

• License Reimbursement
• Simple IRA with employer match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

With nearly four decades in the industry and 18 years as a State Farm agent, I lead a team of five full‑time and two part‑time professionals who are passionate about serving our clients and community. We believe in celebrating wins big and small — whether that’s through frequent sales promotions, team lunches, or simply enjoying time together as a group. I’m a proud graduate of York College and actively involved in my community, serving on my church council and volunteering monthly at our local food pantry. Our office is built on collaboration, integrity, and a commitment to excellence. If you’re looking for a place where you can grow, contribute, and be part of a supportive team that works hard and has fun along the way, this could be the right fit for you.

Role Description

Tim Peiffer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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