Receptionist - State Farm Agent Team Member

Edquintus; Delaware; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency is seeking a motivated Receptionist - State Farm Agent Team Member to join their team in Delaware. The ideal candidate will have excellent organizational and customer service skills, and be comfortable engaging in sales conversations. Responsibilities include greeting customers, managing appointments, and supporting team operations. This full-time position offers a competitive salary ranging from $40,000 to $60,000, performance-based bonuses, and a flexible schedule.

Qualifications

• Previous experience in receptionist or customer service role is preferred.
• Demonstrated skills in communication and organization are essential.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Greet customers warmly in person and on the phone.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage in sales conversations to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support team with administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Overview

Full Time in Aldan - PA

Compensation $40,000.00 - $60,000.00 per year

Role Description

We are looking for a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Agency Overview

With 30 years of experience as a State Farm agent, I’ve built a well-established and respected agency just outside the Pennsylvania metro area, serving customers across Pennsylvania, New Jersey, and Delaware. We prioritize stability, loyalty, and genuine relationships, resulting in exceptionally low turnover. Our close-knit team values stewardship and community impact.