Receptionist - State Farm Agent Team Member

Michael Daka - State Farm Insurance Agent; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Michael Daka – State Farm Agent is seeking a highly organized receptionist to join the team in Newtown, PA. You will greet customers, handle phones, manage scheduling, and support office operations while learning the insurance business and building trusted relationships.

The ideal candidate is customer-focused, detail-oriented, and eager to learn. This role offers a path for advancement within a collaborative office environment and robust benefits.

Qualifications

• Previous receptionist or customer service experience is required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Full Time in Newtown - PA

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2020 and currently lead a close-knit team of three. Before becoming a State Farm agent, I spent 11 years in the financial services and banking industry, bringing a strong background in helping people make informed financial decisions. I’m a graduate of Temple University’s Fox School of Business, married, and a proud dad to a wonderful daughter.

We enjoy staying connected to our community and finding opportunities to support the people and organizations around us.

Our agency offers health benefits, a SIMPLE IRA, paid time off, licensing reimbursement, professional coaching and development, and a strong commitment to work-life balance. We also offer the State Farm Agent Aspirant Program for team members interested in developing toward future agency ownership.

Our culture is relaxed, positive, and focused on growth. We’ve created a great environment where team members can enjoy coming to work while continuing to develop professionally. I’m looking for someone who is highly motivated, ready to learn, and excited to build a rewarding career with a supportive team.

ROLE DESCRIPTION

Michael Daka – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $60,000.00 per year

JOIN A COMMUNITY OF GOOD NEIGHBORS

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none