Receptionist - State Farm Agent Team Member

Jake Bothwell - State Farm Agent; Perham (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Hourly commission

Licensing paid

Simple IRA

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunity

Paid time off

Training & development

Health insurance

Job summary

Jake Bothwell - State Farm Agent in Perham, MN is seeking a friendly receptionist to greet customers, manage appointments, and handle inquiries. You will support the team in offering insurance options and delivering excellent service.

This position includes training, CRM use, basic office tasks, optional sales conversations, and a clear path for advancement. Benefits include health insurance, retirement plan, paid time off, and a flexible schedule.

Qualifications

• Experience in receptionist or customer service roles is preferred.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointments and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Skills

Receptionist experience

Customer service

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Hourly Plus Commission
• Licensing paid by agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

ABOUT THE AGENCY:

With a Bachelor's Degree from Metro State University and a proud legacy as a second-generation State Farm representative, I bring a lifetime of experience in the insurance industry. As an active member of the Perham Area Chamber of Commerce and a certified Minnesota Notary Public, I’m dedicated to serving our community both professionally and personally. I am also on the Chamber Board and Chair of the Perham Event Committee.

At our State Farm agency, we are committed to helping individuals and families manage the risks of everyday life, recover from the unexpected, and achieve our dreams. Our team utilizes extensive knowledge in auto, home, life, and health insurance to ensure that our customers in Perham and the surrounding areas are well-protected and financially secure.

ROLE DESCRIPTION:

Jake Bothwell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.