Receptionist - State Farm Agent Team Member

Matt Jonza - State Farm Agent; Oakdale (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Jonza - State Farm Agent is hiring a Receptionist to support daily front-desk operations, greet clients, and manage inquiries. You will schedule appointments, maintain records, and assist the team with administrative tasks.

The ideal candidate is organized, customer-focused, and comfortable discussing insurance options with potential clients to contribute to growth and service excellence.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Proficient with MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospects and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Education

High school diploma

Tools

CRM software

Job description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my agency in 2016 and have grown it into a strong team of 26 team members. Before becoming an agent, I owned a mini-golf business and also gained valuable experience working with Wells Fargo — both of which helped shape the leadership, service mindset, and results-driven approach we bring to our agency today.

I’m Minnesota born and raised, attended the University of Minnesota, and I’m proud to be building both a career and a life here with my family. I’m married with two kids (and one more on the way!), and outside of work you’ll usually find me skiing, golfing, or spending time enjoying sports and activities with my kids. Giving back is also important to us — we stay actively involved in our children’s schools, volunteer with a children’s hospital, support Habitat for Humanity, and participate in local community food initiatives.

For our team, we offer major medical benefits (including 50% family coverage), a 4% IRA match, generous PTO, a paid cell phone plan, Flex Fridays with early Fridays, monthly team events, and a sales travel program that can even include international opportunities. We also offer group life and health benefits, plus a sign-on bonus for agent aspirants and additional incentives tied to performance and growth.

Our office culture is fun, competitive, high-energy, and built around a true work hard/play hard mentality. We’re looking for motivated, growth-driven go-getters who take pride in strong customer service, enjoy being part of a winning team, and want a long‑term career path with real opportunity. If you’re ready to work hard, learn fast, and grow with a team that celebrates success together, you’ll feel right at home here.

Role Description:

Matt Jonza - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.