Receptionist - State Farm Agent Team Member

Samantha Ferrell - State Farm Agent; Arden Hills (MN); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Resumo da oferta

Samantha Ferrell - State Farm Agent is seeking a Receptionist to join our team. The role emphasizes welcoming clients, managing schedules, and handling inquiries with a focus on delivering excellent customer service.

The ideal candidate will have prior receptionist or customer service experience and be comfortable discussing insurance options with clients. Proficiency in Microsoft Office and CRM systems is expected. The position is in Arden Hills with a friendly, team-oriented culture.

Qualificações

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Ferramentas

CRM systems

Microsoft Office

Descrição da oferta de emprego

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2022 and currently lead a team of five. Before becoming a State Farm agent, I worked as a team member. I'm a third-generation woman business owner and a graduate of the University of St. Thomas. Outside of work, I'm a proud hockey and boy mom, foster advocate, and rescue dog owner to Stella, Sapphire, and Stoli.

Community involvement is a big part of who I am. I'm Chair of the Twin Cities North Chamber of Commerce, serve on the Ambassador Board for the White Bear Lake Chamber of Commerce, and enjoy staying active in local organizations that help strengthen our community.

Our agency offers health benefits, a 401(k), mentorship opportunities, professional development, team outings, a $250 biannual professional clothing allowance, and a family-friendly office environment. We believe in investing in our team and creating opportunities for long-term growth.

Our culture is close-knit, high-energy, and work-hard, play-hard. I'm looking for someone who is motivated, innovative, and enjoys working as part of a team. If you're a self-starter who takes initiative and wants to grow in a collaborative, supportive environment, we'd love to meet you.

ROLE DESCRIPTION:

Samantha Ferrell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.