Receptionist - State Farm Agent Team Member

Jake Christensen - State Farm Agent; Boulder (CO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Simple IRA

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Paid holidays

Birthday off

Job summary

Jake Christensen - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing agency in Boulder, CO. The ideal candidate is highly organized, customer-focused, and eager to contribute to a positive, collaborative workplace.

You will greet clients, schedule appointments, handle inquiries, and support the team with administrative tasks while learning about insurance products.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversation

MS Office & CRM basics

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in November 2025 and currently lead a growing team of three. Before becoming a State Farm agent, I worked as a State Farm team member, giving me firsthand experience in the business and a passion for helping others grow. I'm a Finance graduate from the University of Colorado Boulder and a Colorado native who enjoys sports, camping, the outdoors, and spending time at Red Rocks.

Our agency offers paid time off, paid holidays, your birthday off, a Simple IRA, licensing reimbursement, an Employee Assistance Program through Thrive, team outings, and professional development opportunities. We also offer performance-based promotions and are excited to create opportunities for advancement as our agency grows.

Our culture is collaborative, supportive, and built around an open-door approach. I'm looking for someone who communicates well, takes initiative, enjoys being part of a team, and is excited to grow alongside a newer agency. If you're looking for a positive environment where you can make an impact and build your career, we'd love to meet you.

ROLE DESCRIPTION:

Jake Christensen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.