Receptionist - State Farm Agent Team Member

Shaun Reeves - State Farm Agent; Overland Park (KS); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Advancement opportunities

Zusammenfassung

Shaun Reeves - State Farm Agent is seeking a Receptionist to join a small, collaborative team. The role centers on greeting customers, handling inquiries, and scheduling appointments in a friendly, service-oriented environment.

The ideal candidate will be organized, detail-focused, and capable of contributing to a positive office culture while identifying opportunities to discuss insurance options with customers.

Qualifikationen

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations and offering insurance options.

Aufgaben

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.

Kenntnisse

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Jobbeschreibung

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency has proudly served the community for over 12 years, backed by more than 23 years of experience with State Farm. We’re a tight‑knit team of four, plus myself, and we’ve built a culture rooted in teamwork, positivity, and genuine care for both our customers and each other.

We believe in working hard and celebrating often. We recognize birthdays, anniversaries, and holidays, and we love to mix in team‑building events — this year, we spent opening day at the Kansas City Royals game! The office is stocked with beverages, snacks, and a full coffee bar to keep everyone energized throughout the day. We also offer PTO, opportunity for advancement within the agency, health insurance and fun incentive promotions throughout the year to reward great performance.

Our office culture is truly one of connection and collaboration. Everyone steps up to help when needed, and we make sure to balance focus with fun. My puppy comes to the office nearly every day, adding to our warm and friendly atmosphere. We take pride in doing what’s best for our customers while creating a workplace that’s enjoyable, supportive, and full of laughter.

ROLE DESCRIPTION:

Shaun Reeves - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.