Receptionist - State Farm Agent Team Member

Liam Porter - State Farm Agent; Overland Park (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Liam Porter - State Farm Agent in Overland Park is seeking a Receptionist Team Member to join our neighborhood agency. You will warmly greet clients, route inquiries, and support daily operations.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers. We value good communication, teamwork, and a flexible schedule.

Join a supportive, growth-minded team and contribute to exceptional service while advancing within a respected local agency.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Organizational and multitasking skills.
• Comfortable with sales conversations.
• Basic computer skills with MS Office and CRM familiarity.

Responsibilities

• Greet customers in person and on the phone, directing to the right team.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to explore insurance options.
• Provide excellent service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Sales conversations

Microsoft Office

CRM software

Tools

CRM software

MS Office

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2012 and currently lead a team of six. I'm a graduate of the University of Central Missouri, have been married to my wife for 15 years, and am the proud father of three daughters. Outside of work, I enjoy spending time outdoors, attending Kansas City Royals games, and cheering on my daughters in their activities.

Serving our community is an important part of our agency. I'm a board member for Greensworks, active in my church, a member of the Ancient Order of Hibernians, and regularly volunteer at our local food pantry. I believe in making a positive impact both inside and outside the office.

Our agency offers group health insurance, a 401(k), paid coaching, professional development opportunities, and a strong commitment to work-life balance. We're passionate about investing in our team and helping each person reach their full potential.

Our culture is built around growth, service, and supporting one another. I genuinely care about helping my team succeed both professionally and personally. I'm looking for someone who is disciplined, has strong character, and leads with a servant's heart. If you're passionate about helping others and want to grow with a supportive team, we'd love to meet you.

ROLE DESCRIPTION:

Liam Porter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.