Receptionist - State Farm Agent Team Member

Karenmichaelsinsurance; Delaware; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Performance bonuses

Health insurance

Opportunity for advancement

Paid time off

Training and development

Job summary

An insurance agency in Delaware is seeking a Receptionist - State Farm Agent Team Member to manage office communications and customer interactions. The ideal candidate will possess strong communication skills, organizational abilities, and experience in customer service. Your role will involve scheduling appointments, handling inquiries, and providing excellent service. With a compensation range of $35,000 to $45,000, this position offers growth opportunities within a supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Manage appointment scheduling and office communications.
• Handle incoming inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and assist customers' needs.
• Support administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational abilities

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in North East

Are you looking for a rewarding career where you can make a real impact? At Michaels Insurance and Financial Services, we don’t just sell policies—we help protect dreams. As a top-rated State Farm agency serving Maryland, Delaware, and Pennsylvania for over 25 years, we take pride in providing an experience like no other—for both our customers and our team.

Why Work With Us?

• Award-Winning Culture – We’ve been voted the favorite insurance office year after year!
• Career Growth & Development – We invest in our team with training, mentorship, and advancement opportunities.
• Industry-Leading Expertise – Work alongside a team with 40+ years of experience and leadership that holds RICP®, CLU®, and ChFC® designations.
• Community-Focused – We are actively involved in Cecil County & North East Chambers of Commerce, NAIFA, and local events.
• A Team That Feels Like Family – We believe in collaboration, support, and celebrating wins together.

Who We're Looking For

If you are

• Passionate about helping others and making a difference
• A strong communicator with a customer-first mindset
• Driven, goal-oriented, and eager to learn
• Excited about working in a fast‑paced, team‑oriented environment

ROLE DESCRIPTION

Karen Michaels - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $45,000.00 per year

Responsive recruiter

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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