Receptionist - State Farm Agent Team Member Stroudsburg- PA

Bethinsurance; Stroudsburg (Monroe County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Beth Moloughney - State Farm Agent in Stroudsburg, PA is seeking a Receptionist to greet customers, manage schedules, and maintain records. This role supports a dynamic team focused on delivering personal insurance service and sales opportunities.

Ideal candidates are organized, detail-oriented, and eager to learn within the insurance industry. The position offers on-site work, competitive pay, and advancement potential within State Farm’s local agency network.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Full Time in Stroudsburg- PA

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our Agency has more than 40 years of State Farm Experience and has earned and maintained a reputation for being one of the foremost agencies in NEPA.

We are actively involved in our community through sponsoring local sports teams, scholarship programs for graduating seniors at Pocono Mountain School District, and through support of local school chapters of Students Against Destructive Decisions (SADD).

We pride ourselves on team development, celebrating high performance, and team connection. If you are ready to learn, grow with our team, and explore new personal career aspirations, this opportunity could be the perfect fit.

ROLE DESCRIPTION

Beth Moloughney - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.