Customer-Facing Insurance Team Member | Growth Path

Mikedakasolutions; Northern (KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Michael Daka – State Farm Agent is seeking a highly organized receptionist to join the team in Newtown, PA. You will greet customers, handle phones, manage scheduling, and support office operations while learning the insurance business and building trusted relationships.

The ideal candidate is customer-focused, detail-oriented, and eager to learn. This role offers a path for advancement within a collaborative office environment and robust benefits.

Qualifications

• Previous receptionist or customer service experience is required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Michael Daka – State Farm Agent is seeking a highly organized receptionist to join the team in Newtown, PA. You will greet customers, handle phones, manage scheduling, and support office operations while learning the insurance business and building trusted relationships.

The ideal candidate is customer-focused, detail-oriented, and eager to learn. This role offers a path for advancement within a collaborative office environment and robust benefits.