Receptionist - State Farm Agent Team Member

Jamesha Gore-Coggin - State Farm Agent; North Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jamesha Gore-Coggin - State Farm Agent in North Myrtle Beach, SC is seeking a Receptionist-Team Member to deliver friendly, professional service to customers in person and by phone.

The ideal candidate is highly organized, detail-oriented, and eager to learn the insurance industry while supporting a busy office. A college degree is preferred, and bilingual Spanish abilities are a plus.

Join a growing agency with opportunities for advancement, flexible schedule, and a focus on community service.

Qualifications

• 5+ years of experience in a customer service role.
• College degree preferred.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

CRM systems

Education

College degree preferred

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

With over 11 years at State Farm and more than six as an agency owner, I’ve been proud to grow a thriving team of 13 across two locations. Our offices in North Myrtle Beach and Loris, SC are known for exceptional service, strong team culture, and deep community ties.

We offer more than just a job—we create an environment where people can thrive. From a fully stocked breakroom with snacks, beverages, and cooking supplies, to agency‑paid lunches, holiday parties, and bonuses tied to individual and team performance, we love to celebrate wins together. We also participate in community events throughout the year, reflecting our passion for giving back. I proudly serve on the McLeod Health Foundation Board, HOPE Committee, USC Young Alumni Board, and the NMB Chamber Board, and I’m actively involved in several local networking groups.

If you’re looking to be part of a growing, high‑energy, service‑focused team that believes in working hard and making an impact, you’ll feel right at home here.

ROLE DESCRIPTION:

Jamesha Gore-Coggin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• 5+ years of experience in a customer service role.
• College degree preferred.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.