Receptionist - State Farm Agent Team Member

Tim Farless - State Farm Agent; Holly Springs (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Flexible schedule

Training & development

Job summary

Tim Farless - State Farm Agent in Holly Springs is seeking a dynamic Receptionist. The role includes greeting customers, managing appointments, and engaging in sales conversations. The ideal candidate is organized, detail-oriented, and possesses strong communication skills. This position offers a supportive work culture with opportunities for growth in the insurance industry.

We value team players who are positive and coachable, dedicated to providing exceptional service. Enjoy benefits like a competitive salary and flexible schedule.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication skills

Organizational abilities

Customer service experience

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in April 2001 and is a well-established team of six with a strong reputation for service and consistency. Before becoming a State Farm agent, I had a goal of becoming self-employed and built my background through experience in both banking and insurance.

I’m a graduate of UNC Chapel Hill and have been married for 30 years with two adult sons. Outside of work, I enjoy boating, fishing, and staying active in the community. I’m a charter member and past president of the Holly Springs Rotary Club, have been active in my church for over 20 years, and participate in mission work including the Appalachia Service Project. We also support a variety of local charities.

For our team, we offer PTO, sick days, work-life balance, and support for continuing education and professional development.

Our office culture is supportive, experienced, and team-focused. We’re looking for someone who is motivated, positive, and coachable, with a strong commitment to customer service. The ideal candidate is a team player who can also think independently and is passionate about serving the community.

ROLE DESCRIPTION

Tim Farless - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.