Receptionist - State Farm Agent Team Member

Agentkellyobrien; Myrtle Beach, Northern (SC, KY); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Kelly O'Brien - State Farm Agent is seeking a reliable Receptionist to join our Myrtle Beach, SC office. This full-time role involves greeting clients, answering calls, scheduling, and keeping records. You will join a friendly, growth‑minded team focused on helping people protect assets.

Ideal candidates have receptionist or customer service experience, solid communication, and basic MS Office/CRM skills. Bilingual Spanish or Portuguese is a plus.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Proficiency with Microsoft Office and CRM systems.
• Bilingual Spanish or Portuguese preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception / Customer Service

Communication skills

Organization & multitasking

Sales conversations

MS Office & CRM

Bilingual (Spanish/Portuguese)

Tools

CRM systems

Microsoft Office

Job description

Receptionist - State Farm Agent Team Member

Full Time in Myrtle Beach - SC

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I've been an agent for 8.5 years and have spent a total of 33.5 years with State Farm. We currently have a team of nine, and our culture is friendly, laid-back, and growth-focused. Our team brings over 104 years of combined experience to the table, and we're passionate about helping people protect and grow their assets. We take pride in fostering a collaborative, supportive environment where everyone contributes to our shared success.

Community involvement is a core part of who we are. We've participated in projects like a Habitat for Humanity build, beach cleanups, and we support Neighbor to Neighbor - a nonprofit that helps homebound individuals get to their medical appointments. I also serve on their board, as giving back to our community is something we strongly believe in.

We offer extensive growth and training opportunities, including working with two outside sales coaches and developing future agent aspirants. Our office is in a great location, and we offer perks like flexible scheduling, opportunities to earn Friday afternoons off, monthly recognition, and quarterly team-building activities. We also offer weekly, quarterly, and annual bonuses, a 401(k) after one year, time-off rewards, and a health insurance stipend.

We're looking for self-starters who are hardworking, great team players, problem solvers, and natural leaders. If you want to grow your career in a fun, experienced, and community-focused environment, this is the place for you.

ROLE DESCRIPTION

Kelly O'Brien - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish or Portuguese preferred.

Compensation $35,000.00 - $55,000.00 per year

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none