Receptionist - State Farm Agent Team Member

State Farm Agent; Town of Pelham (NY); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

LIfe Insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

401(k)

Bonus based on performance

Competitive salary

Free food & snacks

Descripción de la vacante

State Farm in Pelham, NY is seeking a receptionist/customer service representative to join our team. You will warmly greet customers, manage schedules, and handle inquiries while maintaining accurate records.

The role involves identifying opportunities to offer insurance options and delivering outstanding service in a supportive, growth‑oriented environment. The ideal candidate is organized, detail‑oriented, and eager to learn the insurance industry.

Formación

• Bilingual in Spanish and English with strong communication.
• Excellent customer service and interpersonal skills.
• Organized with ability to multitask and manage schedules.
• Comfortable with sales conversations and cross-selling opportunities.
• Proficient with Microsoft Office and CRM systems.
• NY State personal lines license or ability to obtain.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conocimientos

Bilingual Spanish / English

Communication and interpersonal skills

Organizational and multitasking

Sales conversations

Microsoft Office proficiency

CRM systems familiarity

Educación

NYS Personal Lines License

Descripción del empleo

Role Description

State Farm agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist/customer service representative.

Replies within 24 hours

Benefits

• LIfe Insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Free food & snacks

Role Description

State Farm agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist/customer service representative.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Bilingual Spanish / English speaking
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must have or be able to attain a NYS personal lines license

Compensation: $55,000.00 - $75,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Pelham, NY And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.