Receptionist - State Farm Agent Team Member

Mariel Dominguez - State Farm Agent; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mariel Dominguez State Farm Agency in Rego Park, NY is hiring an entry-level Customer Service Representative to guide clients through their insurance needs. This in-person role supports an experienced team, builds community relationships, and offers training and advancement opportunities.

You will handle inquiries, explain options, and collaborate with the team to meet agency goals and ensure client satisfaction.

Qualifications

• Must have or be willing to obtain Property & Casualty license.
• Must have or be willing to obtain Life and Health license.
• Bilingual in Spanish is a plus.

Responsibilities

• Respond quickly and accurately to customer inquiries about insurance policies, claims, billing, and more.
• Foster and maintain positive relationships with clients.
• Provide clear, friendly, and accurate information to assist customers.

Skills

Communication skills

Proactive problem-solving

Multitasking

Detail-oriented

Organized

Bilingual Spanish (plus)

Team player

Education

Property & Casualty license

Life and Health license

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Entry-Level Customer Service Representative

Mariel Dominguez State Farm Agency

Location: Rego Park, NY
Employment Type: Full-Time

About the Opportunity

Are you eager to launch your career in insurance and customer service? Join the Mariel Dominguez State Farm Agency as an Entry-Level Customer Service Representative! In this role, you’ll be the approachable, knowledgeable resource guiding clients through their insurance needs. You’ll collaborate with an experienced team, develop valuable skills, and build meaningful relationships within our community.

Key Responsibilities

• Respond quickly and accurately to customer inquiries about insurance policies, claims, billing, and more
• Foster and maintain positive relationships with clients
• Provide clear, friendly, and accurate information to assist customers
• Offer personalized guidance to help clients understand their insurance options
• Collaborate with your team to support agency goals and ensure customer satisfaction

What We’re Looking For

• Genuine dedication to delivering outstanding customer service
• Strong verbal and written communication skills
• Ability to understand and anticipate customer needs
• Proactive problem-solving approach
• Interest in learning about and promoting insurance products
• Team player with effective multitasking skills
• Detail-oriented and organized
• Must have or be willing to obtain Property & Casualty license
• Must have or be willing to obtain Life and Health license
• Bilingual in Spanish is a plus
• This is an in-person position at our office located at 9662 Queens Blvd, Rego Park, NY 11374

Why Work With Us?

• Competitive hourly wage plus commissions and bonuses
• 401(k) plan eligibility after one year
• Paid time off including vacation, personal/sick days, and holidays
• Paid training and certification opportunities in various insurance products
• Clear paths for career advancement within the agency